A Culturally Competent Care Conversation

0.5 CE Credit Hour / Veterinarians & Veterinary Technicians

Overview:

67 percent of households are pet owners according to a 2020 survey by the American Pet Products Association covering pet ownership statistics. As a result of this growing population, pet owners are also more diverse. The veterinary industry however has a way to go. 90% of the more than 104,000 U.S. veterinarians are white. (2019 BLS)

  • While pets can support feelings of belonging and overall well-being, they also can be a source of stress with medical and financial concerns.
  • This Pride Month, VCA is raising awareness with a conversation around culturally competent care. In this conversation you will learn:
  • How to deliver care without judgement.
  • How to incorporate inclusive language throughout your practice.
  • How to communicate in a way that meets every client where they are regardless of their background and knowledge.
Marie E. Kerl DVM, MPH, MBA, Diplomate ACVIM (Small Animal Internal Medicine), ACVECC

Marie E. Kerl DVM, MPH, MBA, Diplomate ACVIM (Small Animal Internal Medicine), ACVECC

Marie Kerl obtained her DVM from Auburn University and Masters of Public Health and Masters of Business Administration from the University of Missouri. She completed specialty training at the Animal Medical Center in New York, and is a diplomate of the American College of Veterinary Internal Medicine and the American College of Veterinary Emergency and Critical Care. Dr. Kerl is currently Vice President of Medical Operations and Chief Medical Officer for VCA Animal Hospitals. Her duties include ensuring the highest quality veterinary care through education and support of hospital teams by providing medical guidance within our hospitals. Additional professional activities include online teaching at the undergraduate and graduate level, and veterinary disaster response. Dr. Kerl has received the Norden Distinguished Teaching Award from the students at the University of Missouri, and the Ira Zaslow Service Award from the Veterinary Emergency and Critical Care Society.

Moderator Adam Christman, DVM, MBA

Moderator Adam Christman, DVM, MBA

Adam Christman, DVM, MBA, is the chief veterinary officer for dvm360®—an MJH Life Sciences Company™—who oversees content strategy and development and is the brand voice and personality for dvm360®’s multimedia channels. As a charismatic leader, he brings wit, humor, and authenticity to animal health care as the host of dvm360 Live!™ a new web-based talk show, The Vet Blast Podcast, continuing education webinars, and live media broadcasts.

Christman has also been in private practice and shelter medicine for 18 years and is currently a member and Treasurer of the New Jersey Veterinary Medical Association. He received his DVM degree from Iowa State University’s College of Veterinary Medicine and his MBA from Aspen University.

Christman is a national thought leader, speaker and author on practice management, social media, and rehabilitation, and co-authored, Honey, Have You Squeezed the Dachshund? A Pet Owner’s Guide for Owners Who Are Terrified of IVDD—a book on dogs with disabilities. He has been featured in multiple publications and appeared on various multimedia shows throughout the country sharing his expertise and passion on all things veterinary medicine.

As an avid social media influencer for animal health care, he has over 800K followers on TikTok and 53K followers on Instagram. He loves to engage with fellow pet parents and veterinary professionals across social media. Christman is an advocate of Pride VMC and Pawsibilities. He is also the proud dog dad to 4 dachshunds and believes no one should be deprived of the incredible human-animal bond.

This program has been approved for 0.50 of continuing education credit in jurisdictions that recognize RACE approval.

This activity is sponsored by VCA.